Last updated: March 27, 2026
This overview highlights important rights and obligations. Only the numbered articles below are legally binding. Please read the full Terms carefully.
1.1 Please read carefully the following Terms of Service ("Terms") to ensure that you understand their contents before you use our software application and related documentation (the "App") and any of the services enabled by the App (the "Services"). App and Services are referred to together as "Products".
1.2 Should you require any further information or support, please send an email to support@livxapp.com.
1.3 You may use the Products only in compliance with these Terms and all applicable laws. This is a legal agreement between you and LivX Studios, LLC ("LivX", "we", "us", or "our") regarding the use of the Products. By registering to use the Products you enter into an agreement with us. If at any time you do not agree to these Terms or our Privacy Policy, please stop using the Products.
1.4 Our Products evolve constantly. We may change, add, or remove features at our sole discretion. We may stop providing the Products or any features to you or to users generally. We retain the right to create limits on use and storage. We may remove or refuse to distribute content, suspend or terminate users, and reclaim usernames without liability to you.
1.5 We may amend these Terms as described in Article 11.5 below.
2.1 You may only use the App and/or Services if you are eighteen (18) years of age or older and not barred from using the App under the laws of your jurisdiction, and have the legal capacity to enter into this agreement.
You may not use the Products if you:
2.2 Any use by a person who does not fulfill these requirements is unauthorized and in violation of these Terms.
2.3 You represent and warrant that you are fully able and competent to enter into and comply with these Terms.
2.4 We may terminate your account, delete any content, and/or prohibit you from using the Products if we believe you do not meet the eligibility requirements.
Our aim is to give people the ability to connect with others around the world through real-time video, messaging, and meaningful conversations. To support this aim we provide:
You warrant that you own the device to which you download the App, or have the legal right to control its use. You agree to ensure any person you permit to use the Products does so in accordance with these Terms.
We may add features, modify the Products, or issue updates at any time to improve performance, enhance functionality, or address security issues. You acknowledge that your device may automatically receive such updates.
The Products are not intended to replace phone services and do not support emergency calls. It is your responsibility to maintain separate access to emergency services.
We reserve the right to exercise lawful means to prevent unauthorized use of the Products, including technological barriers, IP mapping, and contacting your device manufacturer or carrier.
Our Products are protected by copyright laws and intellectual property treaties. All ownership rights, including intellectual property rights, belong solely to us or our licensors. The App is licensed to you, not sold.
Subject to your compliance with these Terms, we grant you a personal, limited, non-commercial, non-exclusive, non-sublicensable, revocable license to download, install and use the App on your personal device for your personal use.
By posting content through the Products, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such content in any media. This license authorizes us to make your content available to others. You may revoke this license by deleting the content.
You shall not:
You may not:
We use a combination of automated systems and human moderators to maintain a safe environment. Content that violates these Terms may be removed, and your account may be suspended or terminated.
You are solely responsible for any content you transmit or display through the Products. You may not display personal contact or banking information on your profile or anywhere in the App. If you share content protected by intellectual property rights, you represent that you have the necessary rights.
You understand that content transmitted by other users may be incorrect, misleading, or edited. We do not endorse any user content. Although prohibited, other users may attempt to mislead you using fake profiles or impersonation.
6.1 We process and store your data in compliance with our Privacy Policy.
6.2 We use email verification (OTP) to verify ownership of registered email addresses. We do so only in accordance with our Privacy Policy.
6.3 We will use reasonable efforts to store your content in relation to the Products.
6.4 Any feedback, comments, or suggestions you provide regarding the Products may be used by us for any purpose without compensation to you.
LivX uses a virtual currency system ("Coins"). Coins can be purchased through the App and used for:
Coins have no real-world monetary value and cannot be exchanged for cash. Coin purchases are final and non-refundable except as required by applicable law or the refund policies of Google Play or the Apple App Store.
We offer subscription plans ("Premium") that provide additional features such as profile view visibility, enhanced matching, and other benefits as described in the App. Subscriptions are billed on a recurring basis through the App Store or Google Play. You may cancel at any time through your device's subscription management settings.
Users may earn free coins through daily login streaks and task completion. The availability and amounts of daily rewards are determined by us and may change at any time.
Purchases of coins and subscriptions made through Google Play or the Apple App Store are subject to the refund policies of those platforms. For purchases made outside of Application Stores, you may request a refund within 14 days by contacting support@livxapp.com, subject to the following: (1) refunds are not available for banned users; (2) full refunds are not available for partially used purchases.
We may use personalized or location-based pricing. Before any purchase, the full price will be displayed. All applicable taxes and transaction costs are your responsibility.
8.1 The App incorporates third-party technology to provide its services, including video calling, cloud infrastructure, and email delivery. Use of these third-party services is subject to their respective terms.
8.2 The Services may include links to other websites or services. We do not endorse any such third-party sites, and access is at your own risk.
8.3 Your dealings with advertisers or third parties found through the Services are solely between you and them.
You may terminate your use at any time by deleting your account through the Settings screen. Account deletion is subject to a grace period (configurable by us, default 7 days) during which you may reactivate. After the grace period, your account and associated data will be permanently deleted.
We may limit, suspend, or terminate your account with or without notice if you:
Upon termination, your license to use the Products ends immediately. Any coins, subscriptions, or paid content in your account will be forfeited. You will not be entitled to a refund for any remaining balance.
10.1 The Products are provided "as is" and "as available".
10.2 Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
10.3 To the fullest extent permitted by law, our total liability for any claim arising out of or in connection with the Products shall not exceed €150.
10.4 We are not liable for indirect, incidental, consequential, or reputational damages, including loss of profits, data, or goodwill.
10.5 We do not guarantee the behavior, identity, or intentions of any users and are not responsible for interactions between users.
You agree to indemnify and hold us harmless from any claims, damages, and costs arising from your violation of these Terms, your use of the Products, or your content.
We do not guarantee compatibility of the Products with your device and are not responsible for damages arising from device faults, bugs, network errors, or power outages.
The Products are provided "as is" with no warranties of any kind. We do not warrant that the Products will be uninterrupted, error-free, or free of viruses.
We may provide notices by email, in-app notifications, or posts on our website. Email notices are deemed given 24 hours after sending. In-app notices are deemed given when read.
You may not assign these Terms. We may assign these Terms to any third party at our sole discretion.
We reserve the right to amend these Terms at any time. We will notify you of changes via email or in-app notification. Your continued use after the notice period constitutes acceptance of the revised Terms.
These Terms and our Privacy Policy represent the complete agreement concerning the Products. If any provision is held unenforceable, it shall be modified only to the extent necessary, and remaining provisions shall remain in effect.
These Terms are governed by the laws of England and Wales. If mandatory consumer protection regulations in your country contain more beneficial provisions, those shall apply regardless.
For any questions about these Terms, contact us at support@livxapp.com.